FAQs
Do you take insurance?
We do not accept insurance at this time.
However, most HSA or FSA accounts may cover massages.
We have also found that some health insurance companies are reimbursing their clients for massages when you get
pre-approved. Check with your Insurance Company for availability and details. If this is the case with your insurance company, you pay the full price upfront at the spa then submit your receipt to your insurance company for reimbursement. We do not file any claims with insurance companies on your behalf.
We do not accept insurance at this time.
However, most HSA or FSA accounts may cover massages.
We have also found that some health insurance companies are reimbursing their clients for massages when you get
pre-approved. Check with your Insurance Company for availability and details. If this is the case with your insurance company, you pay the full price upfront at the spa then submit your receipt to your insurance company for reimbursement. We do not file any claims with insurance companies on your behalf.
What To Expect For Your First Visit:
Before Arriving
We ask that all clients fill out a short intake form. The information we gather from these forms will guide the massage therapist or esthetician in helping you to reach your goals. It also allows us to be sensitive to any allergies or areas of the body that need special attention during your appointment. You can complete this form online, in advance, through the confirmation email you receive when you first schedule an appointment. If you don't have time to complete this online, in advance. Please arrive about 10 minutes early to complete an intake form at the spa.
After Arriving
As you enter, you will be greeted by a friendly, smiling face at our front desk. One of our lovely receptionists will help you get checked in and ready for your service. Once your intake form is complete, the receptionist will let the massage therapist or esthetician know you have arrived. While you are waiting, here are a few things you might want to do:
When the massage therapist or esthetician is ready, they will introduce themselves to you in the waiting area before guiding you back to their treatment room.
Before Arriving
We ask that all clients fill out a short intake form. The information we gather from these forms will guide the massage therapist or esthetician in helping you to reach your goals. It also allows us to be sensitive to any allergies or areas of the body that need special attention during your appointment. You can complete this form online, in advance, through the confirmation email you receive when you first schedule an appointment. If you don't have time to complete this online, in advance. Please arrive about 10 minutes early to complete an intake form at the spa.
After Arriving
As you enter, you will be greeted by a friendly, smiling face at our front desk. One of our lovely receptionists will help you get checked in and ready for your service. Once your intake form is complete, the receptionist will let the massage therapist or esthetician know you have arrived. While you are waiting, here are a few things you might want to do:
- Use the restroom.
- Put your phone on silent so it won’t be a distraction during the service.
- Pick out an essential oil you would like to have diffused in the room during your service. (The oils on display in the waiting area are testers. Feel free to open them and take a whiff.)
- Browse through our wide array of products in the waiting area. We have everything from chemical-free makeup to natural health products to salt lamps and more!
- To get the most out of your appointment you can close your eyes and take a few deep breaths. Being present during your service will help the relaxation benefits extend beyond your appointment.
When the massage therapist or esthetician is ready, they will introduce themselves to you in the waiting area before guiding you back to their treatment room.
Your Customized Service
Each of our services is tailored to fit your needs. The massage therapist or esthetician will ask a few questions to get an idea of what you are wanting to work on during your service.
Massage
Let the massage therapist know if you have any particular area you’d like them to target.
Some common areas clients ask us to focus on include:
Your goal might also to be to experience total body relaxation. If so, you can simply ask to have a full-body massage. This will work best with 60 minute (or longer) appointments.
The massage therapist will leave you in the room to undress to your level of comfort. You will also want to remove necklaces and any larger piece of jewelry that might be in the way.
Get cozy under the sheets. The massage therapist will knock before entering again.
It’s time to relax and enjoy your massage. Throughout the massage, be sure to let the therapist know if their pressure is too much or not enough, if you are experiencing any unpleasant sensations in a particular area or if you're chilly. Having open communication with your therapist will help ensure your session is enjoyable.
Each of our services is tailored to fit your needs. The massage therapist or esthetician will ask a few questions to get an idea of what you are wanting to work on during your service.
Massage
Let the massage therapist know if you have any particular area you’d like them to target.
Some common areas clients ask us to focus on include:
- neck and shoulders
- upper back
- lower back and hips
- feet
Your goal might also to be to experience total body relaxation. If so, you can simply ask to have a full-body massage. This will work best with 60 minute (or longer) appointments.
The massage therapist will leave you in the room to undress to your level of comfort. You will also want to remove necklaces and any larger piece of jewelry that might be in the way.
Get cozy under the sheets. The massage therapist will knock before entering again.
It’s time to relax and enjoy your massage. Throughout the massage, be sure to let the therapist know if their pressure is too much or not enough, if you are experiencing any unpleasant sensations in a particular area or if you're chilly. Having open communication with your therapist will help ensure your session is enjoyable.
Facial
No two facials are alike. Everyone’s skin is different. That is why our estheticians take a client-centered approach to each and every appointment.
That being said, here are some common skin complaints that our clients express:
Let the esthetician know what skin problems you are experiencing. Often clients have a combination of skin concerns, which is why each person will receive a completely unique treatment of cleansers, masques, toners, serums, peels, and more.
Once the esthetician leaves the room, you can undress to your level of comfort. Ideally, you will want to remove any articles of clothing above the waist to prevent oils or products to stain your clothing. You may be given wrap to wear under your arms like you would a towel when you get out of the shower.
Once you are cozy laying face-up under the covers, you are all set to begin soaking up all the relaxing goodness of your first facial!
No two facials are alike. Everyone’s skin is different. That is why our estheticians take a client-centered approach to each and every appointment.
That being said, here are some common skin complaints that our clients express:
- Acne breakouts/scaring
- Dry skin
- Oily skin
- Sensitive Skin
- Redness/Hyperpigmentation
- Aging
Let the esthetician know what skin problems you are experiencing. Often clients have a combination of skin concerns, which is why each person will receive a completely unique treatment of cleansers, masques, toners, serums, peels, and more.
Once the esthetician leaves the room, you can undress to your level of comfort. Ideally, you will want to remove any articles of clothing above the waist to prevent oils or products to stain your clothing. You may be given wrap to wear under your arms like you would a towel when you get out of the shower.
Once you are cozy laying face-up under the covers, you are all set to begin soaking up all the relaxing goodness of your first facial!
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Airbrush Tanning Tips For Best ResultsBefore your tan:
During your tan:
After your tan: Custom Express Tan: avoid showers, excessive sweating and all water for 2-4 hours Custom Tan: avoid showers, excessive swearing and all water for 6-8 hours
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Ending Your Visit
As your service comes to a close, the massage therapist or esthetician will leave you to redress. You will find a couple of hand towels in your room to be used to wipe off any oils you don’t want to get on your clothes. Take your time as you get up and prepare for the rest of your day.
Once you are dressed, grab your belongings and you can head to the front desk.
The massage therapist or esthetician will meet you at there with a glass of water or hot tea. They may have recommendations on how soon you should return in order to reach your goals or products that would be beneficial for at-home use. If relaxation is your goal, we suggest clients schedule an appointment every 3-4 weeks. Self-care is like a shower, it needs to be done regularly for best results.
If you have questions about any of our services or specials, the receptionist would be happy to answer those questions. Feel free to browse around our collection of plant-based body care products and items to help you reach and keep your wellness goals at home. (Get a sneak peak at the products we have to offer at our online marketplace!)
When you are all ready to leave you can pay for your service at the front desk with the receptionist. This is a great time to schedule your next appointment to keep yourself on track in reaching your goals. Feel free to bring a calendar or planner with you, and the receptionist will help you schedule your next appointment.
See You Soon!
It is truly our mission to help you feel relaxed and renewed as you walk out our door. Regular self-care is a huge piece in the health and wellness puzzle. We are pleased to be a part of your journey, and hope that you will look forward to coming back again and again.
Now that you’ve walked through what you can expect from a visit to Washington Green Spa, we hope you feel at ease about trying something new and we cannot wait for you to experience our services in person!
As your service comes to a close, the massage therapist or esthetician will leave you to redress. You will find a couple of hand towels in your room to be used to wipe off any oils you don’t want to get on your clothes. Take your time as you get up and prepare for the rest of your day.
Once you are dressed, grab your belongings and you can head to the front desk.
The massage therapist or esthetician will meet you at there with a glass of water or hot tea. They may have recommendations on how soon you should return in order to reach your goals or products that would be beneficial for at-home use. If relaxation is your goal, we suggest clients schedule an appointment every 3-4 weeks. Self-care is like a shower, it needs to be done regularly for best results.
If you have questions about any of our services or specials, the receptionist would be happy to answer those questions. Feel free to browse around our collection of plant-based body care products and items to help you reach and keep your wellness goals at home. (Get a sneak peak at the products we have to offer at our online marketplace!)
When you are all ready to leave you can pay for your service at the front desk with the receptionist. This is a great time to schedule your next appointment to keep yourself on track in reaching your goals. Feel free to bring a calendar or planner with you, and the receptionist will help you schedule your next appointment.
See You Soon!
It is truly our mission to help you feel relaxed and renewed as you walk out our door. Regular self-care is a huge piece in the health and wellness puzzle. We are pleased to be a part of your journey, and hope that you will look forward to coming back again and again.
Now that you’ve walked through what you can expect from a visit to Washington Green Spa, we hope you feel at ease about trying something new and we cannot wait for you to experience our services in person!